I have been a resident with Handsale for over a month now on a rolling respite basis. During my time I have found that each and every single member of staff has been extremely helpful towards me, nothing is ever too much for them. I have been able to join in with a range of great activities and I have an en-suite room which is spotlessly clean. I wish to put on record that I found that the home's managers, office staff, housekeeping and everyone on the team approachable, and sensitive to my needs, no matter what the time of day or night.
J. Toop
My experience at Handsale has been a very rewarding one. No two days are ever the same, throwing new challenges and experiences my way. The company is a great example of working as one unit from the management to the staff, the residents and the relatives. We work towards the same goal. This team spirit is embedded at an early stage as senior members of the team and the group are always happy to help and promote growth and development. I am proud to work within Handsale and hope that my involvement and passion within my role helps to enhance the lives of those we care for.
K Foster, Treelands Deputy Manager
Treelands [a Handsale care home] is a home very much at the forefront of embracing technology, new initiatives and adopts a person centred approach not only for their residents but for their staff too.
A.Evans, Oldham CCG
big enough to innovate,
small enough to care
Scroll down to see the 7 things we do that other's don't
1) Digital Care Plans
Our carers record care as it’s given. They simply click on the care actions they’re delivering and our system will automatically fill in the rest of the paperwork, meaning our carers are left to do what they do best – spend time with you and provide the care you need.
Better still, the system informs our staff of your preferences as they go along, meaning you always get the care you want when you want. And, as the system is constantly learning, it will even flag up to management when your preferences or tastes have changed and if any new risks appear.
2) 24/7 Management
These digital systems means that regardless of whether it is Home Management or the Handsale Board, the care you receive can be viewed with 100% transparency from anywhere and is constantly under review. And because the system is constantly learning, it will escalate matters all the way up to the Chairman if required, all to ensure that you get the outstanding care you deserve.
3) Your Care, The Way You Like It
Love to cook? Green thumbed? Avid football fan? Our care philosophy is one of enablement, not restriction. Our staff find ways for you to do the things you love, not reasons why you can’t.
Your preferences prompt our care delivery, so even the newest care team members will care for you as if they’ve been there for years!
4) Handsale Truly Invests In Staff
At Handsale we support our staff in developing new skills and obtaining new qualifications. Each staff member has access to 50+ training courses as standard and this is augmented with the most cutting edge face-to-face experiences such as the Virtual Dementia Bus. We also have developed a clinical supervision system around NMC revalidation in order to help our nurses.